top of page

General Terms & Conditions

This website is owned and operated by C2C Movers Ltd (“C2C Movers”, “we” or “us). Registered office: 1 Pinnacle Way, Pride PArk, Derby, DE24 8ZS, UK. Registered number: 13902254 (England and Wales). VAT number: GB 404206741. If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please contact us.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to C2C Movers. You may not modify, distribute or re-post anything on this website for any purpose. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of C2C Movers. To request permission to use contents for corporate use, please contact us.

Accuracy of content

C2C Movers has taken every care in the preparation of the contents of this website, in particular to ensure that all products/services have been fairly described. To the extent permitted by applicable law, C2C Movers disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on the website. C2C Movers shall not be liable to any person for any loss or damage which may arise from the use of the information contained in any of the materials on this website.

Damage to your computer

C2C Movers makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and filter out anything that may damage it. C2C Movers shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Links to other websites

We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. C2C Movers cannot accept any liability in respect of the use of these websites.

Legal notices

There may be legal notices on other areas of this website which relate to your use of the website, all of which will, together with these terms & Conditions govern your use of this website, Click here for Privacy Policy.

Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Shop general terms and conditions

1. All orders are accepted and all contracts are made by C2C Movers Ltd ("the Company") subject to these conditions which shall prevail over any terms and conditions of the Buyer. No variation of these conditions shall be effective unless signed in writing by the Company. By placing an order, the customer accepts our Privacy Notice.

2. Quotation of the Company is not an offer and an order placed by the Buyer shall be deemed to be an offer that will not be binding on the Company until the same has been acknowledged by the Company despatching the goods or by the company's order acknowledgement.

3. The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier's published price list in force as at the date of delivery.

4. The Customer shall pay the invoice in full and in cleared funds at the point the Order is placed with the Supplier, unless otherwise agreed in writing by the Supplier. Payment can be made to the bank account nominated in writing by the Supplier, by credit/debit card, by cheque, by cash or via a valid PayPal account. If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 4% per annum above Bank of England's base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount. If payment is overdue in whole or in part the company may, without prejudice to its other rights, decline to make further deliveries and/or cancel orders of the Buyer until payment is received.

5. All delivery dates are estimates only and time is not of the essence of the contract. The Company shall not be liable for any direct or indirect loss or damage arising from or consequential upon delay in delivery.

6. No Claim for short delivery or goods damaged in transit can be entertained unless notification of such shortage or damage is signed for on the Carrier's paperwork and notified C2C Movers Ltd via or 0800 0614181 within 48 hours of receipt of the goods. If the Carriers paperwork is not signed damaged or short, no entertainment of the claim will be made by the Company.

7. Until the Buyer has made payment in full for:

(a) the goods the subject of this contract (referred to in the clause as "the goods")

(b) and any sums due to the company on any other contract

The property in the goods shall remain in the Company and the Buyer shall hold the goods as bailee for the Company. The Buyer shall so store the goods that they shall at all times be identifiable as goods of the Company but the Buyer may be in the ordinary course of business sell or otherwise dispose of or deal with the goods.

8. The risk in the Goods shall pass to the Customer on completion of delivery.


9. Title to the Goods shall not pass to the Customer until the earlier of:

(a)the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums; or

(b)the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 6.4 of the full Terms and Conditions.

10. The Company by written notice terminate the Buyers power of sale if payment for the goods is overdue in whole or in part. At any time after such termination the Company or it's agents may enter the Buyers premises and take possession of the goods in which the property remains in the Company and remove and dispose of them as the Company thinks fit. The proceeds of disposal (after deduction of all expenses) shall be applied in or towards discharge if the amount is unpaid by the Buyer.

11. In the event of any claim on any ground being made by the Buyer against the Company in respect of the goods or any other matter arising from or in relation to the contact the liability of the Company shall be limited (in respect of each claim) as set out in Clause 10 of the full Terms and Conditions.

12. If the Buyer makes default or commits any breach of its obligations to the Company, or enters into any composition or arrangement with creditors or has a receiving order made, or being a Company, a meeting is convened or resolution passed or petition is presented (otherwise than for reconstruction or amalgamation) to wind up the Buyer or a Receiver is appointed then the Company shall be entitled without prejudice to any other rights it may have to suspend further performance of any contracts then subsisting for such period as it thinks fit or treat any such contracts as wrongfully repudiated by the Buyer and forthwith terminate such contracts.

13. Goods ordered incorrectly by the Buyer may be returned at the Buyer's cost within 28 days following delivery of the goods or alternatively we can arrange a collection. An uplift fee will be charged by the Company according to the carrier's rate applicable at the time of collection. Returned goods will be subject to a 15% handling and re-stocking charge. The product must be in a fully re-sellable condition and packaged as originally despatched. The Company reserves the right to refuse to re-stock or refund money for products purchased in error which are not in a re-sellable condition. The customer must inform The Company within 28 days of delivery of any issues with damaged goods or quality issues to ensure the claim is valid.

14. The quantity and description of Goods shall be as set out in C2C Movers Ltd's quotation or acknowledgement of order, subject to this Condition. The quantity and dimension of Goods supplied to Customer may vary from the quantity and dimension stated in Contract. Any variation in quantity of not more than plus or minus ten per cent, and/or any variation in dimension of not more than plus or minus five millimetres shall not constitute a breach or a failure to perform Contract.

15. Bespoke tools and stereos kept for a maximum of 2 years, after which they will be automatically disposed of.

16. We utilise cookies to enhance your shopping experience, see our full policy here.

17. Offers and promotions subject to availability and may be withdrawn or substituted at any time. All prices exclude VAT. Promotional offers and voucher codes not to be used in conjunction with any other special customer prices or discounts. E&OE. In the event of an obvious pricing error, customers will be notified and pricing will be corrected, with the customer having the right to cancel the order before dispatch if required.

18. All prices and delivery exclude VAT, both of which are added at the checkout stage.

19. Please note, in the event of a problem with your delivery, it is essential that you notify us within 2 working days of receipt to ensure that your claim is valid.

C2C Movers Ltd | Registered Address: 1 Pinnacle Way, Pride Park, Derby, DE24 8ZS, UK

Company registered in England and Wales. Registration Number 13902254 | VAT Registration Number GB 404206741 | | E:


Full Terms and Conditions are available to view here.

bottom of page